Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received an error from your local delivery service and would like to terminate your order, 1st check your e mail and/or spam filtration system this means you clicked on the correct shipping and delivery address and/or URL. Once this provides been done, when you are still enthusiastic about continuing, just answer the email with the details of your request and you may greatly appreciate any kind of assistance you might offer. For technological issues, you might need to make contact with customer care via their own telephone number: (Toll Free). Alternatively, if you have any some other questions, you can send us a great email and all of us will do our utmost in order to assist you.
Your bundle will arrive at your current door within more effective to ten working days. Please be aware that shipping times might vary from a single courier company to another. Hence, it is, usually preferable to buy with a reliable company. To assist ensure your bundle arrives safely, we all always advise that will you sign your current parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your regional delivery services usually are required to clearly display this signature confirmation on just about all sent items, which include Element Vape products.
Once your parcel has arrived at your doorway, you will need to collect this as soon as possible. This is usually normally done by completing a self-addressed, stamped envelope along with your return tackle and tracking number. Upon arrival, keep your unit is fully charged and well prepared to start using that immediately. Do not wait for your Element Vape product to warm up; this can not be stressed sufficient, particularly in the case of rechargeable batteries.
As defined inside the above passage, when shipping to be able to UK residents, delivery is going to be facilitated by simply among our countrywide network of courier companies, such as DPD, FED EX LOVER or UPS : but please allow for additional charges to be taken into consideration any time placing your purchase. Customers located within the Republic of Ireland are not authorized to buy online. In most cases, clients located within the Republic of Ireland in europe will be unable to purchase the item by using credit cards or debit cards. We all are currently going through some issues with credit card fraud in Europe and in certain cases, payments made making use of these methods may be declined or perhaps reversed. In addition, all deliveries to EU customers may possibly be subject to fees and import duties.
Any time shipping internationally, please note that persuits procedures are incredibly time-consuming and usually require the help of a good podsmall.com independent customs dealer. In the circumstance of an brought in product, delivery periods will be reliant on your courier’s international delivery services and transit times may greatly surpass our internal delivery estimates. In case you are not sure of expected flow times, please make contact with us immediately. Global orders will usually arrive within 3 to 5 business days following payment has been received.
For all questions relating to this matter, you should note that queries should be aimed towards our business headquarters. Should you need to create modifications or inquire about our services in general, you could do so at anytime during enterprise hours, Monday via Friday, except Weekend, Wednesday, and Thursday. Should you have any other concerns, you can either contact our consumer service team or perhaps one of our sales representatives on the main office. If you prefer to spot your order on-line, you are welcome to visit internet site and follow the simple instructions supplied. All billing in addition to ordering information will be provided at the click of a button.
As constantly, we strongly advise that all purchases be paid with regard to in full before shipping or delivery of products. Any adjustments to shipping or perhaps delivery policies will be clearly indicated on receipt of payment. In the event of a problem in any product, please contact us right away for a return or replacement. As long as your satisfaction is usually our number one priority, we all will work along with one to make sure that you have the very best digital products available.